Contact information

Contact Information

At Velixo, your satisfaction is our highest priority. Whether you have a question about your order, need product assistance, or require any support, our team is always here to help. We are committed to providing friendly, reliable, and timely customer service.

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Customer Support

Store Name: Velixo

Support Email: velixo5590@gmail.com

Business Address:

Sector 26, Panchkula, Haryana, India

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Support Hours

Monday – Saturday: 10:00 AM – 7:00 PM (IST)

Sunday & Public Holidays: Closed

We aim to respond to all customer inquiries within 24–48 business hours.

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Need Assistance?

Feel free to contact us for:

- Order Status & Tracking

- Product Information

- Returns & Refunds

- Exchange Requests

- Shipping & Delivery Queries

- Payment Assistance

- General Customer Support

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Our Commitment

At Velixo, we believe great customer service is just as important as great products. Every inquiry is handled with care, professionalism, and respect because your trust means everything to us.

Thank you for choosing Velixo. We truly appreciate your support and look forward to serving you with a safe, seamless, and enjoyable shopping experience.