Terms of service
Terms of Service
Last Updated: July 1, 2026
Welcome to Velixo. By accessing or using our website, you agree to comply with and be bound by these Terms of Service. Please read these terms carefully before using our website or placing an order. If you do not agree with these terms, please do not use our services.
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Account Terms
You are responsible for maintaining the confidentiality of your account information and password. You agree to provide accurate, complete, and up-to-date information while using our website.
Velixo reserves the right to suspend or terminate any account found to be involved in fraudulent, abusive, or unlawful activities.
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Pricing & Payment
All prices displayed on our website are listed in Indian Rupees (INR) and are subject to change without prior notice.
We accept secure payments through trusted payment gateways. Orders will be processed only after successful payment confirmation or order confirmation in the case of Cash on Delivery (where available).
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Product Descriptions
We make every effort to ensure that product descriptions, specifications, images, and pricing are accurate. However, minor variations in color, size, or appearance may occur due to screen settings or manufacturer updates.
Velixo reserves the right to correct any errors, inaccuracies, or omissions without prior notice.
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Order Acceptance
Placing an order does not guarantee acceptance.
Velixo reserves the right to refuse, cancel, or limit any order at its sole discretion, including cases involving pricing errors, suspected fraud, product unavailability, or incorrect customer information.
If payment has already been made for a cancelled order, the applicable refund will be processed promptly.
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Shipping & Delivery
Orders are processed and shipped within the timelines mentioned in our Shipping Policy.
While we strive to deliver all orders on time, delivery dates are estimates and may be affected by courier delays, weather conditions, public holidays, or other circumstances beyond our control.
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Returns & Refunds
Returns, replacements, and refunds are governed by our Return & Refund Policy.
By placing an order, you acknowledge that you have read and accepted our return and refund terms.
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Prohibited Uses
You agree not to use our website for:
- Any unlawful or fraudulent activity
- Violating any applicable laws or regulations
- Uploading harmful software, viruses, or malicious code
- Interfering with the security or operation of the website
- Infringing on intellectual property rights
- Misusing, copying, or reproducing website content without permission
Any such activity may result in immediate suspension or termination of access.
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Limitation of Liability
To the fullest extent permitted by applicable law, Velixo shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.
Our total liability, if any, shall not exceed the amount paid by the customer for the specific order in question.
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Intellectual Property
All content on this website, including logos, graphics, text, product images, designs, and branding, is the property of Velixo and is protected by applicable intellectual property laws.
Unauthorized use, reproduction, or distribution is strictly prohibited.
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Changes to These Terms
Velixo reserves the right to modify these Terms of Service at any time without prior notice.
Any changes will become effective immediately upon publication on this page. Continued use of the website constitutes acceptance of the revised terms.
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Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from the use of this website or our services shall be subject to the exclusive jurisdiction of the competent courts in Panchkula, Haryana, India.
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Contact Us
Store Name: Velixo
Email: velixo5590@gmail.com
Business Address: Sector 26, Panchkula, Haryana, India
If you have any questions regarding these Terms of Service, please contact us. We are committed to providing a transparent, secure, and trustworthy shopping experience for every customer.
Thank you for choosing Velixo. We appreciate your trust and look forward to serving you.